Industry Expertise

Telco · Media · Entertainment · Gaming · Sports

Modernization for audiences that don't wait. Systems that handle peak load, customer experience that handles intent, and data infrastructure that scales without breaking.

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Millions

Of concurrent users served

Real-time

Personalization at scale

Weeks

To production

Fixed

Date and fee

Industry Challenges

What we solve.

01

Audience Scale Under Peak Load

Systems that handle millions of concurrent users during live events, launches, and viral moments.

02

Customer Experience at Scale

Moving from scripted bots and menu trees to AI that handles intent, across millions of customers.

03

Content & Rights Management

Managing vast content libraries with proper rights tracking, distribution windows, and monetization.

04

Real-Time Personalization

Delivering personalized recommendations, pricing, and experiences at audience scale.

05

Churn & Engagement

Understanding what drives subscribers to stay : and acting on it in real time.

06

Data Under Regulatory Pressure

Privacy regulations, consent management, and data governance at consumer scale.

Capabilities

How we help.

01

Agentic Customer Experience

Production AI agents that handle customer intent at scale, not scripted bots that frustrate users.

02

Audience-Scale Data Platform

Data infrastructure that handles peak load without crashing or costing a fortune.

03

Real-Time Personalization

ML-powered recommendations, dynamic pricing, and personalized experiences at scale.

04

Content Analytics

Understand what content performs, why it performs, and what to produce next.

05

Gaming & Sports Analytics

Real-time game telemetry, player behavior analytics, and sports betting platforms.

06

Subscriber Intelligence

Churn prediction, lifetime value modeling, and retention optimization.

In Production

Common use cases.

01

Safaricom: Africa's Largest Telco Picks Intent Over Menus

Transformed Safaricom's customer support into an agentic platform. Customers stopped navigating menus and started asking in their own words.

02

Audience-Scale Content Platform

Built data infrastructure handling millions of concurrent streams during live events.

03

Real-Time Gaming Experience

Delivered real-time game telemetry and personalization for millions of concurrent players.

04

Subscriber Analytics Platform

Built ML platform predicting churn and recommending interventions for 10M+ subscribers.

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